Contact Rubrawell
The fastest way to reach Rubrawell is email: support@rubrawell.com. We reply within 1 business day, Monday to Friday.
What to include
- About an order: your order number (it starts with #) and the email you used at checkout.
- Damage on arrival: photos of the box and the panel. Keep the packaging.
- Warranty claim: a short description and a photo or video of the problem.
- Before buying: the room or space you have in mind and what you want to light. We'll help you pick a size.
Quick links
Company details
Rubrawell is operated by the operator named in our legal notice, an individual trader registered in Sofia, Bulgaria (EU). The legal notice lists the full name and address.
Please don't send returns to any address until we've replied with instructions. Our shipping warehouse is not a returns address.
The Rubrawell team


